Receptionist

Inova Health System; Virginia; On-site; USD 21,000 - 30,000; Full time

Job summary

Inova Health System is seeking a receptionist to ensure smooth operation of the front desk. You will greet visitors, answer calls, and relay messages while supporting routine clerical tasks to aid department workflows.

The role emphasizes professional customer service and efficient information distribution within the facility. Primary responsibilities include directing visitors, maintaining schedules for conference rooms, handling mail and supplies, and supporting meeting logistics.

Qualifications

• Certification - CPR or BLS within 6 months of hire (only for Fitness Center receptionist)
• Licensure - None Required
• Experience - Customer Service or relevant office/customer service experience
• Education - High School diploma or equivalent

Responsibilities

• Greet visitors and direct them to the appropriate staff.
• Answer department telephones and take messages.
• Respond to inquiries or refer to staff.
• Maintain conference room schedules and assist with meeting logistics.
• Distribute materials and manage mail, faxes, and deliveries.
• Order office supplies and assist with occasional duties.
• May perform additional duties as assigned.

Skills

Customer service

Education

High School diploma or equivalent

Job description

The Receptionist is accountable for the smooth and efficient operation of the reception function by serving as the first point of contact for visitors and callers to the department or facility. Performs routine clerical tasks to facilitate completion of department work.

Job Responsibilities

• Greets visitors and notifies appropriate staff members; Provides directions to visitors to offices within facilities or to other Inova Health System facilities as needed.
• Answers department telephones promptly while taking complete and accurate messages.
• Responds to routine inquiries or refers visitors/callers to the appropriate staff members.
• Maintains schedule for one or more conference rooms; Occasionally maintains menus and places food orders for meetings.
• Distributes standard materials to visitors by mail or fax including applications, forms, brochures and/or other information about the department or organization; Receives, sorts and distributes mail, faxes and packages.
• Prepares mailing labels and forms for overnight and delivery services; Periodically maintains mailing lists and logs.
• Collates materials, prepares packets and processes large mailings as directed by department administrative staff.
• Orders office supplies including supplies for copier and fax machines.
• May perform additional duties as assigned.

Additional Requirements

Certification - Only for the Fitness Center receptionist: CPR or BLS within 6 months of hire. All others: not required. Licensure - None RequiredExperience - Customer Service Relevant office or customer service experienceEducation - High School diploma or equivalent

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.