Healthcare Front Desk Concierge

Henry Ford Health; Rochester (MI); On-site; USD 33,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Receptionist for our Rochester campus. As the first point of contact for patients, visitors, and staff, you’ll ensure a welcoming and efficient experience, supporting daily operations and enhancing the overall patient experience.

You will greet guests, screen calls, take messages, and provide information while performing light clerical tasks to keep the front desk organized and professional.

Qualifications

• High School diploma equivalency or 1 year of cumulative job-specific experience.

Responsibilities

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

Skills

Customer service

Communication

Professionalism

Education

High School diploma equivalency or 1 year of experience

Job description

Henry Ford Health is seeking a Receptionist for our Rochester campus. As the first point of contact for patients, visitors, and staff, you’ll ensure a welcoming and efficient experience, supporting daily operations and enhancing the overall patient experience.

You will greet guests, screen calls, take messages, and provide information while performing light clerical tasks to keep the front desk organized and professional.