Receptionist

Henry Ford Health; Rochester (MI); On-site; USD 33,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Receptionist for our Rochester campus. As the first point of contact for patients, visitors, and staff, you’ll ensure a welcoming and efficient experience, supporting daily operations and enhancing the overall patient experience.

You will greet guests, screen calls, take messages, and provide information while performing light clerical tasks to keep the front desk organized and professional.

Qualifications

• High School diploma equivalency or 1 year of cumulative job-specific experience.

Responsibilities

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

Skills

Customer service

Communication

Professionalism

Education

High School diploma equivalency or 1 year of experience

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Receptionist - Henry Ford Health

Job Title

About the Department

Join our Rochester campus, nestled in one of Oakland County¿s most charming, historic communities. Known for its vibrant downtown shops, local wineries, and top-rated schools, Rochester offers a small-town feel with access to big-system resources. Located in northern Metro Detroit, our campus provides an easy commute and a welcoming environment where you can make a meaningful impact in healthcare.

Role Overview

As a Receptionist you'll be the first point of contact for our patients, visitors, and staff, ensuring a welcoming and efficient experience. Your role is vital in maintaining a smooth and professional environment, supporting the daily operations of our healthcare team and enhancing the overall patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a difference in healthcare every day.

Qualifications

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.