Healthcare Front Desk & Clinic Operations Coordinator

Cortica Care; Danvers (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

Wellness days

Life insurance

Disability insurance

Tuition reimbursement

Referral bonuses

Job summary

Cortica Care in Danvers, MA is seeking an Operations Administrator to represent Cortica at the front desk as patients and families arrive. The role covers daily clinic operations, greeting families, coordinating appointments, collecting copays, and keeping the EMR and paperwork organized.

You will work with the Site Operations Manager, vendors, and schedulers to resolve scheduling issues, support onboarding, and help maintain a safe, welcoming environment.

Qualifications

• High school diploma or equivalent.
• 1+ years of office experience, preferably in healthcare.

Responsibilities

• Support site operations including opening/close procedures, facility maintenance, and inventory management.
• Greet families and clients, check-in/check-out, collect copays, assist with scheduling, and manage documents.
• Interface with facility vendors and monitor inventory for supplies.
• Oversee front desk clerical procedures and effective communication.
• Collaborate with Site Operations Manager and schedulers to fix scheduling issues and EMR errors.

Skills

Communication

Organization

Leadership

Education

High school diploma or equivalent

Job description

Cortica Care in Danvers, MA is seeking an Operations Administrator to represent Cortica at the front desk as patients and families arrive. The role covers daily clinic operations, greeting families, coordinating appointments, collecting copays, and keeping the EMR and paperwork organized.

You will work with the Site Operations Manager, vendors, and schedulers to resolve scheduling issues, support onboarding, and help maintain a safe, welcoming environment.