Phlebotomy Registration Clerk

Talentburst,-Inc; Grove City (OH); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

JobDiva, Inc. is seeking a Phlebotomy Registration Clerk in Grove City, OH to handle front office duties for Patient Service Centers. Responsibilities include customer service, data entry, insurance billing and payments, and HIPAA compliance while supporting multiple locations.

Shift is EST 7:30am-4pm, Mon-Fri, with 5+ month duration. This role requires at least one year of customer service experience, with preferred keyboard/data entry and PC skills.

Qualificações

• One year of customer service experience required.
• Keyboard/data entry and PC experience preferred.

Responsabilidades

• Greet customers and provide courteous front office service.
• Assist patients with kiosk sign-in and ensure accuracy of entries.
• Handle patient inquiries and process routine data entry tasks.
• Follow HIPAA regulations and company policies.
• Maintain stock of office supplies and support multiple locations as needed.

Conhecimentos

Customer service

Data entry

Communication skills

Organization

Multitasking

Descrição da oferta de emprego

Job Title- Phlebotomy Registration Clerk

Duration- 5+ months

Location- Grove City, OH

Shift/Time Zone- EST 7:30am - 4pm Mon- Fri

License-OH

Summary

Responsible for all PSC (Patient Service Center) front office duties. This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies. May provide support at several locations.

Duties and Responsibilities

• Greet customers appropriately.
• Treat all customers in a courteous manner.
• Assists patients with kiosk sign-in, and ensures accuracy of same.
• Contacts clients to obtain patient orders.
• Handles customer inquiries.
• Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
• Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
• Demonstrates organizational commitment and values of Company.
• Adheres to departmental and company policies.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
• Use established protocols for reporting customer complaints.
• Ensures that HIPPA Compliance regulations are followed; uses test translation tables.
• Completes all required training.
• Assists with stocking of supplies.
• Other duties as required to meet the customer requirements.
• Completes special projects as requested by supervisor or manager.

Job Qualifications

Required Work Experience: One year customer service experience

Preferred Work Experience: Keyboard/data entry and PC experience

Physical and Mental Requirements

• Prolonged standing/sitting
• Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time.
• Talking
• Vision - requires constant mental visual attention to details.
• Walking
• Balancing Bending/Kneeling
• Pushing/Pulling
• Reaching/Twisting
• Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative

Knowledge

Medical Terminology helpful, not required

Skills

• Must be flexible and available based on staffing requirements; weekends, holidays, and overtime.
• Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups.
• Demonstrates good organization, communication, and interpersonal skills.
• Capable of handling multiple priorities in a high-volume setting.
• Able to make decisions based on established procedures and exercise consistent, independent, sound judgment.

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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