RECEPTIONIST CLERK - 8 Mountain PCU - FT

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

Employer funded pension plan

Paid time off

Onsite fitness studios

Health and wellness app

Discounts on childcare

Continued education and training

Job summary

Carilion Clinic in Roanoke, VA is hiring a Receptionist Clerk for 8 MPCU, FT, day/evening shifts. You will greet patients, answer calls, manage mail, assist nursing staff, and help with admissions/discharges using EMR systems.

The role requires strong interpersonal skills and organizational ability, with weekends/holidays rotating. The position offers full-time hours, diverse benefits, and opportunities to grow within a mission-driven health system headquartered in Roanoke.

Qualifications

• High school diploma or GED required.
• Experience: none required.
• Effective interpersonal, communication, and teamwork skills required.

Responsibilities

• Greet patients and visitors on arrival and direct to appropriate areas.
• Answer calls for the nursing department and route inquiries as needed.
• Receive mail and distribute to staff; assist with data entry as needed.
• Manage admissions, transfers and discharges in EMR and unit software.
• Schedule patient procedures and support unit staff scheduling.
• Maintain unit supplies and ensure waiting areas are clean and safe.

Skills

Interpersonal communication

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

EMR software

Job description

Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R162905 RECEPTIONIST CLERK - 8 Mountain PCU - FT (Open)

How You’ll Help Transform Healthcare: 8 MPCU – This 20 bed telemetry PCU specializes in the care and management of patients on the Hospitalist service with Pulmonary and other medicine related illnesses. They are the alternate unit for Renal and other medical patients as seen on 9SPCU. This unit can take 2 chronically ventilated patients. The Receptionist Clerk serves as the front line to receive and greet patients and visitors for the Nursing Units. Answers calls made to the nursing department and answers questions or forwards to appropriate area if unable to answer inquiry. Receive mail and distribute to appropriate staff for processing. assists nursing staff with data entry as needed. Successful candidate will work three 12-hour Day/Evening shifts each week from 6:45 am to 7:15 pm including rotating weekends and holidays. The Receptionist Clerk Prioritizes and performs clerical duties to maintain effective unit functioning. Retrieves unit mail from the mailroom and routes to appropriate individuals. Serves as a unit resource. Maintains and orders unit supplies and equipment. Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Utilizes effective communication skills. Receives and screens in coming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately. Exhibits competent knowledge of EMR and assists with chart audits. Manages admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures. Provides support for department/unit staff scheduling, including lunch assignments. Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds.

What We Require:

Education: High school diploma or GED required. Experience: None. Licensure, Certification, and/or Registration: None required. Life Support: Not applicable. Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must be organized and self-motivated. Working knowledge of office procedures and equipment required.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range:

$15.00 - $21.07 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well-being at Carilion Clinic

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.

Carilion is a Drug-Free Workplace.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.