Healthcare Front Desk Clerk – Patient Concierge

Carilion Clinic; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Job summary

Carilion Clinic in Roanoke, VA is seeking a Receptionist Clerk for the 8 Mountain PCU, FT. The role handles front-desk tasks, calls, mail, and patient data entry, supporting nursing staff and ensuring smooth unit operations.

Successful candidates will work 3 x 12-hour Day/Evening shifts weekly, with weekends and holidays rotating. Strong organization, communication, and teamwork are essential to excel in this role.

Qualifications

• High school diploma or GED required.
• No prior experience needed.
• Must have strong interpersonal, communication and teamwork skills and be organized and self-motivated.

Responsibilities

• Greet patients and visitors and answer calls for the Nursing Units.
• Receive mail and distribute to staff; assist nursing staff with data entry.
• Manage admissions, transfers, and discharges; schedule procedures.

Skills

Interpersonal skills

Communication

Teamwork

Organized

Office procedures

Education

High school diploma or GED

Tools

EMR

Intranet

Job description

Carilion Clinic in Roanoke, VA is seeking a Receptionist Clerk for the 8 Mountain PCU, FT. The role handles front-desk tasks, calls, mail, and patient data entry, supporting nursing staff and ensuring smooth unit operations.

Successful candidates will work 3 x 12-hour Day/Evening shifts weekly, with weekends and holidays rotating. Strong organization, communication, and teamwork are essential to excel in this role.