RECEPTIONIST CLERK - 8 Mountain PCU - FT

Carilionclinic; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Fitness facilities

Wellness app access

Childcare discounts

Education and training

Job summary

Carilion Clinic in Roanoke, VA is seeking a Receptionist Clerk to greet patients and visitors on the Nursing Units, answer calls, manage mail, and assist with data entry to keep the unit running smoothly. The role requires three 12-hour Day/Evening shifts weekly (6:45 am–7:15 pm) with rotating weekends and holidays; EMR knowledge helps, and a high school diploma or GED is required.

Carilion Clinic is an Equal Opportunity Employer; training is provided and there are opportunities to advance

Qualifications

• High school diploma or GED required.
• Effective interpersonal, communication, and teamwork skills.
• Must be organized and self-motivated.
• Working knowledge of office procedures and equipment.

Responsibilities

• Prioritizes and performs clerical duties to maintain unit functioning.
• Receives unit mail and routes to staff; serves as a unit resource.
• Answers calls and screens inquiries; forwards as needed.
• Maintains and operates general office equipment; supports data entry.

Skills

Interpersonal skills

Communication

Teamwork

Organized

Self-motivated

Education

High School Diploma / GED

Tools

EMR

Job description

Employment Status

• Full time Shift: Day/Evening (United States of America)
• Facility: 1906 Belleview Ave SE - Roanoke
• Requisition Number: R162905 RECEPTIONIST CLERK - 8 Mountain PCU - FT (Open)

How You'll Help Transform Healthcare

8 MPCU - This 20 bed telemetry PCU specializes in the care and management of patients on the Hospitalist service with Pulmonary and other medicine related illnesses. They are the alternate unit for Renal and other medical patients as seen on 9SPCU. This unit can take 2 chronically ventilated patients.

The Receptionist Clerk serves as the front line to receive and greet patients and visitors for the Nursing Units. Answers calls made to the nursing department and answers questions or forwards to appropriate area if unable to answer inquiry. Receive mail and distribute to appropriate staff for processing. assists nursing staff with data entry as needed.

Successful candidate will work three 12-hour Day/Evening shifts each week from 6:45 am to 7:15 pm including rotating weekends and holidays.

The Receptionist Clerk

• Prioritizes and performs clerical duties to maintain effective unit functioning. Retrieves unit mail from the mailroom and routes to appropriate individuals. Serves as a unit resource.
• Maintains and orders unit supplies and equipment. Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment.
• Utilizes effective communication skills. Receives and screens in coming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
• Exhibits competent knowledge of EMR and assists with chart audits.
• Manages admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures.
• Provides support for department/unit staff scheduling, including lunch assignments.
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds.

What We Require

• Education: High school diploma or GED required.
• Experience: None.
• Licensure, Certification, and/or Registration: None required.
• Life Support: Not applicable.
• Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must be organized and self-motivated. Working knowledge of office procedures and equipment required.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range

$15.00 - $21.07 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training