Healthcare Front Desk & Billing Coordinator

Sullivan County Community Hospital; Sullivan (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Sullivan County Community Hospital is seeking a Clinic Receptionist to join our team in Sullivan, IN. This full-time clerical position supports patient intake, verifies demographics and insurance, explains billing, and assists patients with registration and appointments. Strong communication and basic billing knowledge are essential.

The role involves handling payments, maintaining records, and coordinating with clinic staff to ensure smooth patient flow in a clean, well-lit environment.

Qualifications

• High school graduate or equivalent required.
• One year experience in office or hospital setting preferred.
• Experience with billing and insurance preferred.
• Ability to communicate effectively both verbally and in written reports.

Responsibilities

• Registers all patients and gives new patients forms to complete.
• Verifies patient demographic, employment and insurance information.
• Explain billing policies and collect co-payments; refer uninsured patients to manager.
• Schedule new and return appointments; guide patients through registration and procedures.
• Answer calls professionally and direct messages to appropriate staff.
• Collect payments, issue receipts, balance petty cash, and balance daily deposits.
• Maintain good working relationships with staff and providers.

Skills

Office experience

Billing knowledge

Effective communication

Education

High school diploma or equivalent

Job description

Sullivan County Community Hospital is seeking a Clinic Receptionist to join our team in Sullivan, IN. This full-time clerical position supports patient intake, verifies demographics and insurance, explains billing, and assists patients with registration and appointments. Strong communication and basic billing knowledge are essential.

The role involves handling payments, maintaining records, and coordinating with clinic staff to ensure smooth patient flow in a clean, well-lit environment.