Clinic Receptionist – Patient Access & Billing Support

Sullivan County Community Hospital; Sullivan (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Sullivan County Community Hospital is seeking a Clinic Receptionist PRN to support front desk operations in Sullivan, IN. You will register patients, collect demographics and insurance information, and explain billing policies with care and accuracy.

You'll handle appointment scheduling, answer phones professionally, process payments, and maintain positive relationships with patients and clinic staff. Prior office or hospital experience and basic billing familiarity are preferred for this role.

Qualifications

• High school graduate or equivalent.
• At least 1 year in an office or hospital setting.
• Experience with billing and insurance processes.
• Excellent written and verbal communication skills.

Responsibilities

• Registers all patients, gives new patients medical forms to complete.
• Verifies patient demographics, employment and insurance information.
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager.
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
• Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits.
• Maintains a good working relationship with office/clinic staff members and providers.

Skills

One year experience in office/hospital

Billing and insurance experience

Effective verbal and written comms

Education

High school graduate or equivalent

Job description

Sullivan County Community Hospital is seeking a Clinic Receptionist PRN to support front desk operations in Sullivan, IN. You will register patients, collect demographics and insurance information, and explain billing policies with care and accuracy.

You'll handle appointment scheduling, answer phones professionally, process payments, and maintain positive relationships with patients and clinic staff. Prior office or hospital experience and basic billing familiarity are preferred for this role.