Clinic Receptionist

Sullivan County Community Hospital; Sullivan (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Sullivan County Community Hospital is seeking a Clinic Receptionist to join our team in Sullivan, IN. This full-time clerical position supports patient intake, verifies demographics and insurance, explains billing, and assists patients with registration and appointments. Strong communication and basic billing knowledge are essential.

The role involves handling payments, maintaining records, and coordinating with clinic staff to ensure smooth patient flow in a clean, well-lit environment.

Qualifications

• High school graduate or equivalent required.
• One year experience in office or hospital setting preferred.
• Experience with billing and insurance preferred.
• Ability to communicate effectively both verbally and in written reports.

Responsibilities

• Registers all patients and gives new patients forms to complete.
• Verifies patient demographic, employment and insurance information.
• Explain billing policies and collect co-payments; refer uninsured patients to manager.
• Schedule new and return appointments; guide patients through registration and procedures.
• Answer calls professionally and direct messages to appropriate staff.
• Collect payments, issue receipts, balance petty cash, and balance daily deposits.
• Maintain good working relationships with staff and providers.

Skills

Office experience

Billing knowledge

Effective communication

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Receptionist

Full Time Clerical Sullivan, IN, US

4 days ago Requisition ID: 1543

QUALIFICATIONS

Education

• High school graduate or equivalent

Experience/Skills

• One year experience in office or hospital setting
• Experience with billing and insurance
• Ability to communicate effectively both verbally and in written reports

Required Licenses/Certifications

• N/A

Working Conditions

• Clean, well-lighted working environment

ROUTINE RESPONSIBILITIES

• Consistently complies with established Behavioral Expectations

Essential Functions

• Registers all patients, gives new patients medical forms to complete
• Verifies patient demographic, employment and insurance information
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
• Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
• Maintains a good working relationship with office/clinic staff members and providers