Healthcare Front Desk Associate: Patient Check-In & Scheduling

Trinity Health

Maywood (IL)

On-site

USD 25,000 - 34,000

Full time

5 days ago
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Benefits offered by this job

Medical/Dental/Vision benefits on day
403(b)
Employee Assistance Program
Employee Discounts
Tuition Reimbursement
Competitive wages
Great work atmosphere

Job summary

Loyola Medicine is hiring a Front Desk Service Rep in Illinois. The role focuses on creating a positive patient experience and maintaining efficient clerical operations within the physician practice.

Key duties include greeting patients, managing phone calls and appointment scheduling, registering patients and verifying insurance, and assisting at check-out with referrals and future appointments. Mission-driven workplace with competitive benefits.

Qualifications

  • GED or High School level of education, required.
  • Associate's degree, preferred.
  • At least one (1) year of work history, required.
  • Experience in general administration, healthcare, or a related field is highly preferred.
  • Applicants must be authorized to work for any employer in the U.S. No visa sponsorship.

Responsibilities

  • Greeting Patients: Welcome and assist patients as they enter the physician practice with a friendly demeanor.
  • Phone Management: Answer office phones, schedule appointments, and respond to inquiries.
  • Patient Registration: Check in patients, collect demographics, input data, and verify insurance.
  • Check-Out Assistance: Assist with referral processing and scheduling future appointments.

Education

GED or High School
Associate's degree

Job description

Loyola Medicine is hiring a Front Desk Service Rep in Illinois. The role focuses on creating a positive patient experience and maintaining efficient clerical operations within the physician practice.

Key duties include greeting patients, managing phone calls and appointment scheduling, registering patients and verifying insurance, and assisting at check-out with referrals and future appointments. Mission-driven workplace with competitive benefits.

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