Healthcare Front Desk Associate | Guest & Call Concierge

Skyline Healthcare Center-San Jose; San Jose (CA); On-site; USD 26,000 - 27,000; Full time

Job summary

Apploi in San Jose, CA is seeking a friendly receptionist to greet visitors, answer the phone professionally, route calls and take messages as needed. The role requires maintaining current resident, patient and staff directories, handling job applications, assisting with inquiries, and ensuring privacy guidelines are followed in accordance with regulations.

This position offers on-site work in a normal office environment with a pay rate of $18.75–$19.50 per hour depending on experience, and

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Apploi in San Jose, CA is seeking a friendly receptionist to greet visitors, answer the phone professionally, route calls and take messages as needed. The role requires maintaining current resident, patient and staff directories, handling job applications, assisting with inquiries, and ensuring privacy guidelines are followed in accordance with regulations.

This position offers on-site work in a normal office environment with a pay rate of $18.75–$19.50 per hour depending on experience, and