Healthcare Front Desk & Guest Services Associate

FutureCare; Pasadena (MD); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Excellent benefits package

Flex/Advance pay

Paid time off

Tuition reimbursement

Career growth ladder

Employee referral program

401(k) plan with match

Employee assistance program

Résumé du poste

FutureCare seeks a Front Desk Receptionist to serve as the first point of contact, greeting visitors and guiding them to the right locations. You will explain Covid entry procedures, answer calls, and manage mail and sign-in sheets with a courteous, professional demeanor.

Ideal candidates have a high school diploma and at least 1 year of clerical/medical office experience, with priority for those from skilled nursing or medical facilities. This on-site role offers competitive pay and benefits.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of clerical or medical office experience.
• Experience in a skilled nursing or medical facility is a plus.
• Must have a welcoming personality and a professional demeanor.
• Exceptional customer service skills.
• Ability to operate a multi-line phone system.

Responsabilités

• Greet visitors and staff as the first point of contact.
• Direct visitors to the appropriate locations.
• Explain Covid guidelines and entry procedures.
• Answer incoming calls and forward messages.
• Sort and forward mail to staff and residents.
• Maintain daily visitor sign-in sheets.
• Coordinate with Dietary for meal notices and staff meals.
• Perform additional clerical tasks as assigned.

Connaissances

Welcoming personality

Customer service

Phone system operation

Clerical duties

Teamwork

Formation

High school diploma or equivalent

Outils

Multiline phone system

Description du poste

FutureCare seeks a Front Desk Receptionist to serve as the first point of contact, greeting visitors and guiding them to the right locations. You will explain Covid entry procedures, answer calls, and manage mail and sign-in sheets with a courteous, professional demeanor.

Ideal candidates have a high school diploma and at least 1 year of clerical/medical office experience, with priority for those from skilled nursing or medical facilities. This on-site role offers competitive pay and benefits.