Healthcare Front Desk Associate

U.S. Dermatology Partners; Corsicana (TX); On-site; USD 21,000 - 22,000; Full time

Job summary

U.S. Dermatology Partners in Corsicana, TX is seeking a front desk clerk to perform routine clerical and administrative work, answer phones, assist patients, process data and maintain records. This full-time on-site role requires strong customer service and organizational skills.

Candidates should have at least 1 year of front desk experience, proficiency with Microsoft Excel, Word and Outlook, and knowledge of HIPAA regulations. Excellent communication in English is essential.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of state and federal regulations and HIPAA guidelines.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliable

Management skills

Verbal instructions

Written instructions

Interpersonal skills

English communication

Basic math

Computer operations

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Regulatory awareness

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Corsicana, TX is seeking a front desk clerk to perform routine clerical and administrative work, answer phones, assist patients, process data and maintain records. This full-time on-site role requires strong customer service and organizational skills.

Candidates should have at least 1 year of front desk experience, proficiency with Microsoft Excel, Word and Outlook, and knowledge of HIPAA regulations. Excellent communication in English is essential.