Healthcare Front Desk & Admin Specialist

Avardis Health; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Avardis Health in Ghent Health and Rehab, Norfolk, VA, is seeking a qualified Receptionist to join our team. You will support the front desk with clerical tasks, greet residents and families, and coordinate communications across departments to maintain a welcoming and efficient environment.

The role requires a high school diploma or GED, strong organizational and interpersonal skills, and a compassionate approach to service.

Qualifications

• High School Diploma or GED required.
• Strong organizational, communication, and interpersonal skills.
• Compassionate, dedicated, and committed to delivering high-quality service.

Responsibilities

• Perform a variety of clerical and administrative duties to support the assigned supervisor.
• Coordinate work within the department and with other departments, responding to inquiries and requests for information.
• Provide courteous, tactful, and friendly interactions while handling complaints, inquiries, and questions.
• Read and handle correspondence and memos, responding to routine matters or directing them to the appropriate parties.
• Prepare and develop confidential and routine correspondence, reports, forms, business documents, and special mailings.
• Assist with preliminary work on various projects.
• Manage inter-office and U.S. mail, including preparation and distribution of bulk mailings.
• Organize and maintain administrative records and filing systems.
• Provide customer service to residents and families as necessary.
• Review and maintain time and attendance records for supervisor approval before submitting to the payroll department.
• Enter missed punches for staff and agency employees and reconcile hours daily.
• Coordinate room setups and refreshments for meetings and conferences.
• Contribute innovative ideas to improve systems and processes, achieving superior results.

Skills

Organizational skills

Communication skills

Interpersonal skills

Compassionate

Education

High School Diploma or GED

Job description

Avardis Health in Ghent Health and Rehab, Norfolk, VA, is seeking a qualified Receptionist to join our team. You will support the front desk with clerical tasks, greet residents and families, and coordinate communications across departments to maintain a welcoming and efficient environment.

The role requires a high school diploma or GED, strong organizational and interpersonal skills, and a compassionate approach to service.