Reception & Administrative Support Specialist

Avardis Health; Norfolk (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive health, dental, and view

401(k)

Paid time off and holidays

Job summary

Avardis Health is seeking a friendly, organized Receptionist to join our Ghent Health and Rehab team in Norfolk, VA. You will handle front-desk duties, greet residents and families, answer calls, and coordinate with other departments to ensure smooth daily operations.

The role requires a high school diploma or GED, excellent communication, and a customer-focused mindset. We offer a competitive salary, health benefits, 401(k), paid time off, and opportunities to contribute to a caring community.

Qualifications

• High School Diploma or GED equivalent (required).
• Strong organizational, communication, and interpersonal skills are required.
• Compassionate, dedicated, and committed to delivering high-quality service.

Responsibilities

• Perform clerical and administrative duties to support the assigned supervisor.
• Coordinate work within the department and with other departments, responding to inquiries and requests for information.
• Provide courteous, tactful, and friendly interactions while handling complaints, inquiries, and questions.
• Read and handle correspondence and memos, responding to routine matters or directing them to the appropriate parties.
• Prepare and develop confidential and routine correspondence, reports, forms, business documents, and special mailings.
• Assist with preliminary work on various projects.
• Manage inter-office and U.S. mail, including preparation and distribution of bulk mailings.
• Organize and maintain administrative records and filing systems.
• Provide customer service to residents and families as necessary.
• Review and maintain time and attendance records for supervisor approval before submitting to the payroll department.
• Enter missed punches for staff and agency employees and reconcile hours daily.
• Coordinate room setups and refreshments for meetings and conferences.
• Contribute innovative ideas to improve systems and processes, achieving superior results.

Skills

Organizational skills

Communication

Interpersonal skills

Education

High School Diploma or GED equivalent

Job description

Avardis Health is seeking a friendly, organized Receptionist to join our Ghent Health and Rehab team in Norfolk, VA. You will handle front-desk duties, greet residents and families, answer calls, and coordinate with other departments to ensure smooth daily operations.

The role requires a high school diploma or GED, excellent communication, and a customer-focused mindset. We offer a competitive salary, health benefits, 401(k), paid time off, and opportunities to contribute to a caring community.