Resident-Focused Administrative Assistant & Front Desk Pro

exploreourcareeropportunities; Norfolk (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Job summary

exploreourcareeropportunities is seeking a qualified Receptionist to join our team at Ghent Health and Rehab. This full-time position supports a resident- and employee-focused community, handling clerical tasks and front-desk responsibilities in a courteous, organized environment.

Responsibilities include administrative support, inter-department coordination, and dependable customer service to residents and families. Competitive benefits and opportunities for professional development are offered.

Qualifications

• High School Diploma or GED equivalent required.
• Strong organizational, communication, and interpersonal skills.
• Compassionate, dedicated, and committed to delivering high-quality service.

Responsibilities

• Perform a variety of clerical and administrative duties to support the assigned supervisor.
• Coordinate work within the department and with other departments, responding to inquiries and requests for information.
• Provide courteous, tactful, and friendly interactions while handling complaints, inquiries, and questions.
• Read and handle correspondence and memos, responding to routine matters or directing them to the appropriate parties.
• Prepare and develop confidential and routine correspondence, reports, forms, business documents, and special mailings.
• Assist with preliminary work on various projects.
• Manage inter-office and U.S. mail, including preparation and distribution of bulk mailings.
• Organize and maintain administrative records and filing systems.
• Provide customer service to residents and families as necessary.
• Review and maintain time and attendance records for supervisor approval before submitting to the payroll department.
• Enter missed punches for staff and agency employees and reconcile hours daily.
• Coordinate room setups and refreshments for meetings and conferences.
• Contribute innovative ideas to improve systems and processes, achieving superior results.

Skills

Organizational skills

Communication

Interpersonal skills

Compassionate

Education

High School Diploma or GED

Job description

exploreourcareeropportunities is seeking a qualified Receptionist to join our team at Ghent Health and Rehab. This full-time position supports a resident- and employee-focused community, handling clerical tasks and front-desk responsibilities in a courteous, organized environment.

Responsibilities include administrative support, inter-department coordination, and dependable customer service to residents and families. Competitive benefits and opportunities for professional development are offered.