Healthcare Front Desk Admin (Per Diem, Evenings)

Select Medical; Baltimore (MD); On-site; USD 22,000 - 25,000; Part time

Job summary

NovaCare Rehabilitation in Baltimore County is seeking an Office Assistant to support front desk operations and maintain the center's appearance. This per diem role involves coordinating patient appointments, greeting visitors, and assisting staff with administrative tasks.

Responsibilities include handling calls, updating patient information in EMR and billing systems, managing supplies, and ensuring a clean, welcoming environment while traveling between primary clinics within a 45-mile radius.

Qualifications

• High School Diploma or GED required
• Experience in healthcare office preferred
• Customer service skills required

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

NovaCare Rehabilitation in Baltimore County is seeking an Office Assistant to support front desk operations and maintain the center's appearance. This per diem role involves coordinating patient appointments, greeting visitors, and assisting staff with administrative tasks.

Responsibilities include handling calls, updating patient information in EMR and billing systems, managing supplies, and ensuring a clean, welcoming environment while traveling between primary clinics within a 45-mile radius.