Office Assistant

NovaCare Rehabilitation; Annapolis (MD); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation in Annapolis, MD is seeking a Part-Time Office Assistant to support the front desk and maintain the center’s smooth operation. The role requires handling calls, scheduling appointments, and managing patient information with EMR and billing systems.

The position offers Monday–Thursday 3:00pm–7:30pm shifts and a pay range of $15.00–$16.00 per hour, depending on experience. Join a team focused on delivering excellent patient experiences.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare office setting preferred.
• Excellent customer service and communication skills.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Obtain and verify patient information for EMR and billing system.
• Prepare patient intake forms prior to appointments.
• Greet patients and visitors and assist as needed.
• Maintain cleanliness and organize patient care materials.
• Ensure compliance with healthcare regulations and policies.
• Assist with faxing and filing as needed.
• Maintain inventory and restock supplies.
• Keep linens and restroom products stocked.
• Maintain disinfectant supplies for gym area.

Skills

Customer service

Front desk operations

Communication

Education

High School Diploma or GED

Tools

EMR system

Billing software

Job description

Position: Office Assistant

Location: 116 Defense Highway, Suite 101, Annapolis, MD 21401

Type of Employment: Part-Time

Schedule: Monday-Thursday 3:00pm-7:30pm

Compensation: $15.00-$16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Why Join Us

Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Minimum

• High School Diploma or GED

Preferred

• Experience working in a healthcare office setting
• Customer service skills