Patient Access Specialist – Medical Front Desk

Rutland Regional Medical Center; Rutland (VT); On-site; USD 34,000 - 42,000; Full time

Job summary

Rutland Regional Medical Center is seeking an organized Clerical and Administrative Support team member for the Physical Medicine and Rehabilitation clinic. The role involves registering patients, handling front-desk inquiries, and ensuring accurate billing and appointment preparation.

The position emphasizes strong communication, reliable data entry, and coordination with clinical staff to maintain smooth patient flow and service quality.

Qualifications

• Excellent oral and written communication skills.
• Strong knowledge of basic computer skills.
• Moderate knowledge of Medical Terminology.

Responsibilities

• Register patients with complete demographic, insurance and clinical information.
• Explain visit information, arrivals, and required preparations to patients.
• Handle multiple incoming inquiries with professionalism and accuracy.
• Support clinical staff to ensure timely patient visits and efficient clinic flow.

Skills

Communication skills

Computer skills

Medical terminology

Education

High School diploma or equivalent

2 years secretarial or medical office training

Experience using computerized health information system

Job description

Rutland Regional Medical Center is seeking an organized Clerical and Administrative Support team member for the Physical Medicine and Rehabilitation clinic. The role involves registering patients, handling front-desk inquiries, and ensuring accurate billing and appointment preparation.

The position emphasizes strong communication, reliable data entry, and coordination with clinical staff to maintain smooth patient flow and service quality.