Healthcare Front Desk & Admin Coordinator

Pyramid Healthcare; Radnor (Delaware County); On-site; USD 57,308,000 - 63,370,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off and Holidays

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

Job summary

Pyramid Healthcare is seeking an Administrative Office Coordinator to join our Radnor, PA office. This role supports our psychiatric and clinical teams while creating a welcoming experience for clients and visitors.

You will handle front-desk duties, scheduling, patient records, copay collection, and daily office operations in a collaborative, team-driven environment that emphasizes accuracy and service excellence.

Qualifications

• High school diploma or equivalent is required.
• Strong attention to detail and accuracy, especially with data entry and recordkeeping.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work collaboratively with psychiatric, clinical, and administrative staff.
• Strong problem-solving and decision-making abilities.
• Ability to remain professional and composed when handling challenging phone calls or situations.
• Strong organizational skills and the ability to manage multiple tasks effectively.

Responsibilities

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
• Provide administrative support to psychiatric and clinical staff.
• Prepare client charts and assist with collecting copays and other required information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate and up-to-date clinical and administrative records.
• Help ensure office equipment is maintained and functioning properly.
• Manage office supply orders and inventory.
• Assist with petty cash and weekly bank deposits.
• Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
• Support additional administrative and operational needs as they arise.

Skills

Attention to detail

Customer service

Communication skills

Interpersonal skills

Multitasking

Professionalism

Education

High school diploma or equivalent

Job description

Pyramid Healthcare is seeking an Administrative Office Coordinator to join our Radnor, PA office. This role supports our psychiatric and clinical teams while creating a welcoming experience for clients and visitors.

You will handle front-desk duties, scheduling, patient records, copay collection, and daily office operations in a collaborative, team-driven environment that emphasizes accuracy and service excellence.