Administrative Office Coordinator

Pyramid Healthcare; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off and holidays

Opportunities for professional growth

Job summary

Pyramid Healthcare, a remote-friendly organization, seeks an Administrative Office Coordinator to join our Radnor, PA team. You will greet clients, manage the front desk, and provide essential support to psychiatric and clinical staff, ensuring smooth daily operations and accurate recordkeeping.

This role emphasizes organization, customer service, and collaboration with clinical teams. The schedule is daytime, with potential for growth within a supportive, mission-driven environment.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and accuracy, especially with data entry and recordkeeping.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work collaboratively with psychiatric, clinical, and administrative staff.
• Strong problem-solving and decision-making abilities.
• Ability to remain professional and composed when handling challenging phone calls or situations.
• Strong organizational skills and the ability to manage multiple tasks effectively.

Responsibilities

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
• Provide administrative support to psychiatric and clinical staff.
• Prepare client charts and assist with collecting copays and other required information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate and up-to-date clinical and administrative records.
• Help ensure office equipment is maintained and functioning properly.
• Manage office supply orders and inventory.
• Assist with petty cash and weekly bank deposits.
• Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
• Support additional administrative and operational needs as they arise.

Skills

Attention to detail

Customer service

Interpersonal skills

Collaboration

Organizational skills

Data entry

Education

High school diploma or equivalent

Job description

Remote

Pyramid Healthcare is seeking a friendly, organized, and dependable Administrative Office Coordinator to join our team in Radnor, PA.

In this important front-office role, you'll help create a welcoming experience for clients and visitors while supporting our psychiatric and clinical teams with the administrative coordination needed to keep the office running smoothly. If you're someone who enjoys staying organized, helping others, and being a key part of a collaborative team, this could be a great opportunity for you.

What You'll Do

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
• Provide administrative support to psychiatric and clinical staff.
• Prepare client charts and assist with collecting copays and other required information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate and up-to-date clinical and administrative records.
• Help ensure office equipment is maintained and functioning properly.
• Manage office supply orders and inventory.
• Assist with petty cash and weekly bank deposits.
• Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
• Support additional administrative and operational needs as they arise.

What We're Looking For

The ideal candidate is organized, detail-oriented, and comfortable balancing multiple priorities in a busy office environment.

• High school diploma or equivalent.
• Strong attention to detail and accuracy, especially with data entry and recordkeeping.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work collaboratively with psychiatric, clinical, and administrative staff.
• Strong problem-solving and decision-making abilities.
• Ability to remain professional and composed when handling challenging phone calls or situations.
• Strong organizational skills and the ability to manage multiple tasks effectively.

Why Pyramid Healthcare?

At Pyramid Healthcare, you'll be part of a mission-driven organization dedicated to helping individuals improve their health, wellness, and quality of life.

We offer:

• $20.00 per hour
• Monday through Friday schedule with consistent daytime hours
• Comprehensive benefits package
• Paid time off and paid holidays
• Opportunities for professional growth and advancement
• A supportive and collaborative team environment
• Meaningful work that makes a difference in the lives of those we serve