Healthcare Front Desk & Admin Coordinator

Piper Companies; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Piper Companies in Cincinnati, Ohio seeks a Medical Office Coordinator to support a leading healthcare organization in a patient-facing administrative role. The coordinator will be the first point of contact for patients, assisting with appointment scheduling, insurance verification, patient registration, and front-office operations in a busy clinical environment.

The position includes tasks such as greeting patients, verifying demographics and insurance, scheduling visits, collecting payments,

Qualifications

• High school diploma or equivalent required.
• Previous medical office, healthcare administration, or patient-facing experience preferred.
• Strong customer service and communication skills.
• Experience with scheduling, registration, and insurance verification preferred.
• Basic proficiency with Microsoft Office applications.
• Ability to multitask and navigate multiple systems with accuracy.

Responsibilities

• Greet and assist patients with check-in and check-out processes.
• Verify patient demographics, insurance coverage, and registration information.
• Schedule, reschedule, and confirm patient appointments.
• Collect co-pays, pre-payments, and self-pay balances.
• Process patient paperwork, medical records requests, and disability/FMLA documentation.
• Scan and maintain patient information within the electronic health record system.
• Handle incoming calls and direct inquiries appropriately.
• Communicate with providers and clinical staff to support daily operations.
• Perform end-of-day reconciliation, reporting, and deposit activities.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Piper Companies in Cincinnati, Ohio seeks a Medical Office Coordinator to support a leading healthcare organization in a patient-facing administrative role. The coordinator will be the first point of contact for patients, assisting with appointment scheduling, insurance verification, patient registration, and front-office operations in a busy clinical environment.

The position includes tasks such as greeting patients, verifying demographics and insurance, scheduling visits, collecting payments,