Medical Office Coordinator — Front Desk & Scheduling

ZP Group; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

3-month temporary position

Potential for full-time conversion

Mon-Fri, 8:00-4:00 schedule

Job summary

Piper Companies is recruiting a Medical Office Coordinator in Cincinnati, Ohio, to support a leading healthcare organization in a patient-facing administrative capacity. The role involves greeting patients, scheduling appointments, verifying insurance, and handling front office tasks in a busy clinical setting.

The ideal candidate has a high school diploma and experience in medical offices or patient-facing environments, with strong customer service and communication skills.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office, healthcare administration, or patient-facing role preferred.
• Strong customer service and communication skills.
• Experience with scheduling, registration, and insurance verification preferred.
• Basic proficiency with Microsoft Office applications.
• Ability to multitask and navigate multiple systems with accuracy.

Responsibilities

• Greet and assist patients with check-in and check-out processes.
• Verify patient demographics, insurance coverage, and registration information.
• Schedule, reschedule, and confirm patient appointments.
• Collect co-pays, pre-payments, and self-pay balances.
• Process patient paperwork, medical records requests, and disability/FMLA documentation.
• Scan and maintain patient information within the electronic health record system.
• Handle incoming calls and direct inquiries appropriately.
• Communicate with providers and clinical staff to support daily operations.
• Perform end-of-day reconciliation, reporting, and deposit activities.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Piper Companies is recruiting a Medical Office Coordinator in Cincinnati, Ohio, to support a leading healthcare organization in a patient-facing administrative capacity. The role involves greeting patients, scheduling appointments, verifying insurance, and handling front office tasks in a busy clinical setting.

The ideal candidate has a high school diploma and experience in medical offices or patient-facing environments, with strong customer service and communication skills.