Medical Front Desk Coordinator - Temp to Perm

Zachary Piper Solutions; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Piper Companies is seeking a Medical Office Coordinator to support a leading healthcare organization in Cincinnati, Ohio. The role is patient-facing, handling appointment scheduling, insurance verification, patient registration, and front office operations within a busy clinical setting.

You will be the first point of contact for patients, coordinating with providers and staff, and contributing to efficient daily operations and accurate documentation.

Qualifications

• High school diploma or equivalent required.
• Prior medical office/healthcare admin experience preferred.
• Strong customer service and communication skills.
• Experience with scheduling, registration, and insurance verification preferred.
• Basic proficiency with Microsoft Office applications.
• Ability to multitask and navigate multiple systems with accuracy.

Responsibilities

• Greet and assist patients with check-in and check-out processes.
• Verify patient demographics, insurance coverage, and registration information.
• Schedule, reschedule, and confirm patient appointments.
• Collect co-pays, pre-payments, and self-pay balances.
• Process patient paperwork, medical records requests, and disability/FMLA documentation.
• Scan and maintain patient information within the electronic health record system.
• Handle incoming calls and direct inquiries appropriately.
• Communicate with providers and clinical staff to support daily operations.
• Perform end-of-day reconciliation, reporting, and deposit activities.

Skills

Customer service

Communication

Scheduling

Insurance verification

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR system

Job description

Piper Companies is seeking a Medical Office Coordinator to support a leading healthcare organization in Cincinnati, Ohio. The role is patient-facing, handling appointment scheduling, insurance verification, patient registration, and front office operations within a busy clinical setting.

You will be the first point of contact for patients, coordinating with providers and staff, and contributing to efficient daily operations and accurate documentation.