Medical Front Desk Lead & Operations Coordinator

Randstad USA; Pittsburgh (Allegheny County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Top Healthcare Company in the greater Pittsburgh area seeks a Front Desk Coordinator to oversee patient flow and front desk activities. You will verify insurance details, collect payments, and ensure accurate demographic data entry within the practice management system.

In a contract-to-perm role, you will support a patient-facing team, handle calls, assist with onboarding, and help maintain a welcoming reception.

Qualifications

• High School Diploma or the equivalent years related experience required.
• Minimum of 1-year medical office experience.
• Nextech/ICP experience strongly preferred.
• Strong reliability with good attendance and punctuality.
• Exercises sound judgment in responding to inquiries; knows routing when needed.

Responsibilities

• Coordinate front desk activities and patient flow.
• Verify insurance eligibility and collect co-pays.
• Maintain HIPAA compliance and patient confidentiality.
• Answer phones, respond to inquiries, and relay messages.
• Schedule, reschedule, and manage appointment recalls.

Skills

Interpersonal skills

Communication skills

Data entry accuracy

Insurance verification

Multitasking

Customer service

Punctuality

Education

High School Diploma or equivalent

Tools

Nextech/ICP experience

Job description

Top Healthcare Company in the greater Pittsburgh area seeks a Front Desk Coordinator to oversee patient flow and front desk activities. You will verify insurance details, collect payments, and ensure accurate demographic data entry within the practice management system.

In a contract-to-perm role, you will support a patient-facing team, handle calls, assist with onboarding, and help maintain a welcoming reception.