Patient Services Medical Office Coordinator – Mon‑Fri

Piper Companies; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Piper Companies is seeking a Medical Office Coordinator in Cincinnati, Ohio to support a leading healthcare organization in a patient-facing administrative role.

You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and manage front office operations in a busy clinical environment. This 3-month temporary position offers Mon-Fri 8:00-4:00 with potential for full-time conversion.

Qualifications

• High school diploma or equivalent required.
• Previous medical office, healthcare administration, or patient-facing experience preferred.
• Strong customer service and communication skills.
• Experience with scheduling, registration, and insurance verification preferred.
• Basic proficiency with Microsoft Office applications.
• Ability to multitask and navigate multiple systems with accuracy.

Responsibilities

• Greet and assist patients with check-in and check-out processes.
• Verify patient demographics, insurance coverage, and registration information.
• Schedule, reschedule, and confirm patient appointments.
• Collect co-pays, pre-payments, and self-pay balances.
• Process patient paperwork, medical records requests, and disability/FMLA documentation.
• Scan and maintain patient information within the electronic health record system.
• Handle incoming calls and direct inquiries appropriately.
• Communicate with providers and clinical staff to support daily operations.
• Perform end-of-day reconciliation, reporting, and deposit activities.

Skills

Customer service

Communication

Scheduling

Insurance verification

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Piper Companies is seeking a Medical Office Coordinator in Cincinnati, Ohio to support a leading healthcare organization in a patient-facing administrative role.

You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and manage front office operations in a busy clinical environment. This 3-month temporary position offers Mon-Fri 8:00-4:00 with potential for full-time conversion.