Healthcare Financial Counselor II – Patient Access

Unity Health; Searcy (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Unity Health in Searcy, AR seeks a Financial Counselor II to join the Patient Access Services team. This entry-level role performs financial screening and up-front payment estimation, handles ED, outpatient registrations, and inpatient processing to support patient financial clearance.

Responsibilities include insurance verification, benefits explanation, hospital cashiering, and in-service assistance. The ideal candidate has a High school diploma, can type 25–30 wpm, passes a clerical exam, and

Qualifications

• High school diploma or equivalent; medical terminology preferred.
• Able to type 25–30 words per minute and pass a clerical exam.
• Experience in hospital admissions, business office or physician’s office preferred.
• Strong verbal and written communication; empathetic with patients.

Responsibilities

• Up-front payment estimation and collections.
• Emergency Department registration.
• Outpatient registration and pre-registration.
• Outpatient surgery and pre-registration.
• Inpatient and observation processing.
• Insurance verification.
• Benefits explanation.
• Hospital cashiering and related duties.
• Insurance in-service assistance.

Skills

Typing (25-30 wpm)

Clerical exam proficiency

Verbal communication

Written communication

Detail oriented

Empathy for patients

Education

High school diploma or GED

Medical terminology preferred

Tools

Patient Access Services software

Job description

Unity Health in Searcy, AR seeks a Financial Counselor II to join the Patient Access Services team. This entry-level role performs financial screening and up-front payment estimation, handles ED, outpatient registrations, and inpatient processing to support patient financial clearance.

Responsibilities include insurance verification, benefits explanation, hospital cashiering, and in-service assistance. The ideal candidate has a High school diploma, can type 25–30 wpm, passes a clerical exam, and