Patient Access Lead: Registration & Service Flow

Unity Health; Searcy (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Restaurant if any

Job summary

Unity Health in Searcy, AR is seeking a Lead Patient Access Representative (Full Time) to oversee Patient Access Services operations and staff. The role requires strong clerical skills, medical terminology, and the ability to guide patient flow from registration to check-in.

You will develop procedures, ensure accurate patient information handling, and support cross-functional areas such as registration, insurance verification, and scheduling.

Qualifications

• High School graduate or equivalent; medical terminology preferred; must become proficient in all Patient Access Services functions.
• Type 25–30 words per minute and pass a clerical examination; after training, pass internal examinations for PAS.
• Previous hospital admissions, business office or physician’s office experience preferred.
• Must pass internal PAS certification examinations.
• Safety sensitive: position may be designated safety sensitive; prohibits use of medical marijuana when applicable.

Responsibilities

• Oversee operations and staff of Patient Access Services functions; prioritize patient flow.
• Ensure smooth patient flow to service delivery areas and assist in policy development.
• Develop procedures for patient information, office management, patient flow, registration and check-in.
• Perform quality assurance and process improvement activities.
• Maintain relationships with community providers and staff.

Skills

Typing 25-30 wpm

Medical terminology

Clerical exam

Hospital admissions

PAS certification

Education

High School diploma or equivalent

Medical terminology preferred

Job description

Unity Health in Searcy, AR is seeking a Lead Patient Access Representative (Full Time) to oversee Patient Access Services operations and staff. The role requires strong clerical skills, medical terminology, and the ability to guide patient flow from registration to check-in.

You will develop procedures, ensure accurate patient information handling, and support cross-functional areas such as registration, insurance verification, and scheduling.