Financial Counselor

Unity Health; Searcy (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Unity Health in Searcy, AR seeks a Financial Counselor II to join the Patient Access Services team. This entry-level role performs financial screening and up-front payment estimation, handles ED, outpatient registrations, and inpatient processing to support patient financial clearance.

Responsibilities include insurance verification, benefits explanation, hospital cashiering, and in-service assistance. The ideal candidate has a High school diploma, can type 25–30 wpm, passes a clerical exam, and

Qualifications

• High school diploma or equivalent; medical terminology preferred.
• Able to type 25–30 words per minute and pass a clerical exam.
• Experience in hospital admissions, business office or physician’s office preferred.
• Strong verbal and written communication; empathetic with patients.

Responsibilities

• Up-front payment estimation and collections.
• Emergency Department registration.
• Outpatient registration and pre-registration.
• Outpatient surgery and pre-registration.
• Inpatient and observation processing.
• Insurance verification.
• Benefits explanation.
• Hospital cashiering and related duties.
• Insurance in-service assistance.

Skills

Typing (25-30 wpm)

Clerical exam proficiency

Verbal communication

Written communication

Detail oriented

Empathy for patients

Education

High school diploma or GED

Medical terminology preferred

Tools

Patient Access Services software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Clerical Searcy, AR, US

2 days ago Requisition ID: 4264

Education

High school graduate or equivalent. Medical terminology preferred.

Training and Experience

Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications. Previous experience in hospital admissions, business office and/or physician’s office preferred.

Job Knowledge

After training, must pass internal certification examinations to demonstrate understanding of Patient Access Services overall competencies.

Safety Sensitive

NO

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.

DESCRIPTION

The Financial Counselor II position is the entry-level position of the Patient Access Services (PAS) financial counseling career path. The Financial Counselor II performs most financial screening functions as outlined below:

The Financial Counselor II performs most financial screening functions, which include:

• Up-Front Payment Estimation and Collections
• Emergency Department Registration
• Outpatient Registration and Pre-registration
• Outpatient Surgery & Special Procedure Registration and Pre-Registration
• Inpatient & Observation Processing
• Insurance Verification
• Benefits Explanation
• Hospital Cashiering
• Insurance in-service assistance

Physical Effort

Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the work day.

Mental Effort

To be successful in this position, the individual must demonstrate:

• a. Strong verbal and written communication skills
• b. Strong computation skills
• c. Detail Orientation
• d. Good deductive reasoning
• e. Good with public; empathy for patients
• f. Collaborates with others; team player
• g. Accepts authority and follows instructions well