Healthcare Field Service Tech: Install, Repair & Support

McKesson; Clifton (TX); Remote; USD 67,000 - 111,000; Full time

Job summary

McKesson is seeking a Field Service Technician to install, set up, maintain, troubleshoot and repair client systems and equipment across assigned regions. The role may involve travel, after-hours and weekend work, with on-call rotations and coordination with other support teams.

Ideal candidates have an Electronic/Robotics or Electro-mechanic degree and 2–5 years of field service experience, strong customer service, and the ability to operate independently using their own vehicle.

Qualifications

• Electronic, Robotics or Electro-mechanic college degree is required.
• 2-5 years+ of experience as FST position is preferred.
• Excellent interpersonal customer service skills and ability to communicate effectively with individuals from varied backgrounds.
• Must have and keep a valid driving license.
• Ability to travel within region and occasionally anywhere within Canada.

Responsibilities

• Act as service representative for specific customers.
• Member of the On-Call schedule.
• Perform Preventive Maintenance.
• Accountable for customer satisfaction.
• Maintain and manage equipment and parts to fulfill service requests in a timely manner.
• Maintain inventory up to date.
• Execute installations and repairs onsite at customer sites, including after-hours on call as required.
• Ensure work areas are clean, organized, and safe; travel to/from customer sites.

Skills

Customer service

Communication

Autonomous

Travel readiness

Education

Electronic/Robotics/Electro-mechanic degree

Job description

McKesson is seeking a Field Service Technician to install, set up, maintain, troubleshoot and repair client systems and equipment across assigned regions. The role may involve travel, after-hours and weekend work, with on-call rotations and coordination with other support teams.

Ideal candidates have an Electronic/Robotics or Electro-mechanic degree and 2–5 years of field service experience, strong customer service, and the ability to operate independently using their own vehicle.