Field Service Technician

Confidential Recruiting Partners; Palo Alto (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Plan

Paid Holidays

Paid Time Off

Wellness Program

Medical, Dental, and Vision

Performance-based bonus opportunities

Ongoing training and professional dev.

Job summary

Confidential Recruiting Partners is seeking a Field Service Technician to provide preventative maintenance, troubleshooting, repairs, installations, and customer support for electromechanical equipment across an assigned territory. The role requires strong customer service skills, independent work, and the ability to travel up to 40% overnight.

Qualifications include a high school diploma or GED, 2+ years in field service or related technical roles, and the ability to read electrical/mechanical

Qualifications

• Minimum 2 years of field service, equipment repair, maintenance or related technical role.
• Strong customer service and communication skills.
• Ability to read and interpret electrical and mechanical schematics.

Responsibilities

• Manage service inventory and parts.
• Perform preventative maintenance and equipment upgrades.
• Diagnose issues and recommend solutions.
• Document service activities, repairs and maintenance performed.
• Travel within assigned territory to support customer sites.
• Provide customer training and support on operation and maintenance.
• Troubleshoot, maintain, repair and install electromechanical equipment at customer locations.
• Collaborate with internal teams to identify customer needs and support business growth.

Skills

Field service experience

Customer service

Communication skills

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Driver's license

Willingness to travel

Education

High school diploma or GED

Job description

Our client is seeking a Field Service Technician to provide preventative maintenance, troubleshooting, repairs, installations, and customer support for electromechanical equipment throughout an assigned territory.

This role is ideal for candidates with hands‑on experience servicing electrical and mechanical systems who enjoy working independently, solving technical problems, and building strong customer relationships.

Onsite | No Visa Sponsorship | No Relocation Assistance

Travel Requirements:

• Approximately 40% overnight travel
• Daily local travel within the assigned territory

Responsibilities:

• Manage service inventory and replacement parts.
• Perform preventative maintenance and equipment upgrades.
• Diagnose technical issues and recommend appropriate solutions.
• Document service activities, repairs, and maintenance performed.
• Travel throughout an assigned territory to support customer sites.
• Provide customer training and support on equipment operation and maintenance.
• Troubleshoot, maintain, repair, and install electromechanical equipment at customer locations.
• Work closely with internal teams to identify customer needs and support overall business growth.

Qualifications (Must-Haves)

• High school diploma or GED.
• Strong customer service and communication skills.
• Strong mechanical and electrical troubleshooting skills.
• Ability to work independently and manage multiple service calls.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver's license with the ability to travel throughout the assigned territory.
• Minimum 2 years of experience in field service, equipment repair, maintenance, or a related technical role.

Preferred Skills:

• Experience supporting customer training or equipment demonstrations.
• Technical certifications or vocational training in electronics, mechanics, or related disciplines.
• Experience servicing medical, laboratory, industrial, manufacturing, imaging, or other electromechanical equipment.

Physical Requirements:

• Ability to lift up to 30 pounds.
• Frequent standing, walking, and equipment handling.
• Ability to push or pull equipment weighing up to 75 pounds.

Benefits & Perks:

• 401(k) Plan
• Paid Holidays
• Paid Time Off
• Wellness Program
• Medical, Dental, and Vision
• Performance‑based bonus opportunities
• Ongoing training and professional development opportunities