Field Service Technician - Travel-Driven Healthcare Support

McKesson

Elm (PA)

Remote

USD 67,000 - 111,000

Full time

12 days ago

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Job summary

McKesson is a Fortune 10 company delivering insights, products, and services to improve healthcare access and affordability. A Field Service Technician installs, sets up, maintains, troubleshoots, and repairs client systems and equipment, with regional travel and after-hours work as needed.

You will collaborate with cross-functional teams and uphold service excellence. Required are an electro-mechanical degree and 2–5 years of field service experience, plus strong customer-focused communication

Qualifications

Electronic, Robotics or Electro-mechanic college degree.
2-5 years + of experience as FST position.
Demonstrate leadership and maintain higher customer satisfaction standards.
Experience with pneumatic and robotics systems, troubleshooting and repair an asset.
Experience with complex electronic control systems, troubleshooting and repair an asset.
Healthcare or pharmaceutical industry experience is an asset.
Hospital Automation experience is an asset.

Responsibilities

Act as service representative for specific customers.
Member of the On-Call schedule.
Perform Preventive Maintenance.
Accountable for customer satisfaction.
Maintain and manage equipment and parts to execute service requests.
Maintain inventory up to date.
Installations and repairs on equipment at customer sites; after-hours work on rotation.
Keep work areas clean, safe, and compliant with policies.
Complete administrative and mandatory training requirements.