Healthcare Field Service Representative

Volt; Burbank (CA); On-site; USD 27,401 - 39,026; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Paid sick leave

Job summary

A healthcare services company in Burbank is hiring a Healthcare Field Service Representative to ensure top-notch customer service during medical equipment servicing. The role requires a high school diploma, full Covid vaccination, and experience in customer service and data entry. The pay is $24.11 per hour, and the role involves a six-month contract with possible extension.

Qualifications

• Must be fully Covid vaccinated and able to provide proof.
• Ability to clear annual testing for tuberculosis.
• Two years of customer service experience required.

Responsibilities

• Provide world class customer service during the servicing of medical equipment.
• Prepare medical equipment for patient use.
• Track inventory and locate missing equipment.

Skills

Customer service

Data entry

Inventory management

Education

High School Diploma or equivalent GED

Job description

Volt is immediately hiring for a Healthcare Field Service Representative in Burbank, CA.

As a Field Service Representative, you will:

• Provide world class customer service during the provision, return and servicing of medical equipment inclusive of responding to product inquiries or other identified customer needs. The daily responsibilities of preparation of medical equipment for patient use to include sanitization and disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle.
• In addition to preparation and provision of medical equipment, employees in this function are required to learn and operate within the company defined policies and procedures to maintain compliance with the regulated requirements for medical devices.

• Clean and disinfect medical equipment, process documentation
• Track inventory (Inventory management) and locate missing equipment
• Load and unload equipment from company vehicles
• Support customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Drive company vehicle on an as needed basis to drop off equipment

This is a full-time on-site 6‑month contract opportunity with possibility of extension.

Schedule: Monday‑Friday fully on‑site in Burbank, CA. Hours: 8:00am‑4:30pm. Overtime may be mandatory (flexible schedule).

The ideal candidate must have:

• High School Diploma (or equivalent GED)
• Fully Covid Vaccinated (must be able to provide proof)
• Ability to clear annual testing for tuberculosis
• Previous Data Entry experience
• Previous experience in a Healthcare environment
• Two (2) years of customer service experience in a private, public, government, or military environment
• Current and valid Driver’s license due to this position requires driving
• Ability to work non‑traditional work schedule, which may include extended hours including evenings, weekends, and on‑call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Pay Rate: $24.11 per hour. The pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please click APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits

• Health, dental, vision, term life, short‑term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866)-898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.