Healthcare EVS Operations Manager

Crothall Healthcare; New York (NY); On-site; USD 66,000 - 67,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operational needs of the department. You will coordinate the tasks of frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service.

The role requires supervisory experience, strong communication, and the ability to multi-task in a fast-paced environment, with emphasis on process improvements and adherence to standards.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer/client contact.
• Ability to communicate effectively in writing and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficient computer skills and MS Office products including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Leadership

Communication

Multi-tasking

Problem solving

Education

Bachelor's degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operational needs of the department. You will coordinate the tasks of frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service.

The role requires supervisory experience, strong communication, and the ability to multi-task in a fast-paced environment, with emphasis on process improvements and adherence to standards.