Healthcare EVS Operations Lead

Compass Group USA; Baltimore (MD); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Résumé du poste

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to oversee support services operations and coordinate frontline associates. You will act as a liaison between administration and unit departments, delivering high levels of service and maintaining standards.

You will plan staffing, participate in hiring and training, supervise staff, and report goals and progress monthly, while coordinating external service providers to ensure smooth facilities operations.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsabilités

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Connaissances

Supervisory exp

Customer service

Communication

Leadership

MS Office

Outils

MS Office suite

Internet

Description du poste

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to oversee support services operations and coordinate frontline associates. You will act as a liaison between administration and unit departments, delivering high levels of service and maintaining standards.

You will plan staffing, participate in hiring and training, supervise staff, and report goals and progress monthly, while coordinating external service providers to ensure smooth facilities operations.