Healthcare EVS Operations Leader

Crothall Healthcare; Town of Mount Pleasant (NY); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare oversees specialized support services in healthcare facilities and seeks an Operations Manager to direct and coordinate frontline teams while acting as a liaison between administration and unit departments. The role emphasizes delivering high-quality service and strong leadership in a dynamic healthcare environment.

The position requires planning, staffing, hiring, training, and regular reporting on goals. A comprehensive benefits package accompanies the opportunity.

Qualifications

• 4 years of experience in support services or related field.
• At least 1 year of supervisory experience in a high-contact environment.
• Excellent written and oral communication skills.
• Ability to multi-task and set priorities.
• Ability to adapt in a changing, stressful environment.
• Strong initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree is preferred.

Responsibilities

• Establish standards and annual staff procedures.
• Plan work schedules to ensure adequate services.
• Assist in hiring, interviewing, and training new associates.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct inspections and make facility recommendations.
• Generate monthly reports on goals, accomplishments, and future plans.
• Provide staff education and ongoing training.
• Coordinate outside services (pest control, window cleaning, medical and solid waste, document destruction, and recycling).

Skills

Supervisory experience

Communication skills

Multitasking

Leadership

Customer service

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare oversees specialized support services in healthcare facilities and seeks an Operations Manager to direct and coordinate frontline teams while acting as a liaison between administration and unit departments. The role emphasizes delivering high-quality service and strong leadership in a dynamic healthcare environment.

The position requires planning, staffing, hiring, training, and regular reporting on goals. A comprehensive benefits package accompanies the opportunity.