Healthcare Equipment Support Specialist

US MED- EQUIP LLC; Orlando (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, delivery planning, and service requests. You will collaborate with operations and sales to ensure timely, accurate handling of life-saving medical equipment.

You will load, transport, and receive equipment, maintain a professional appearance in uniform, and follow DOT and company processes while communicating clearly with healthcare professionals.

Qualifications

• High School diploma or equivalent required.
• Valid driver’s license with a clean driving record for the past 3 years.
• Ability to lift up to 75 lbs and push/pull up to 150 lbs.
• DOT certification/physical may be required.

Responsibilities

• Load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions.
• Safely drive and maintain company vehicles.
• Help service, ship, and receive equipment in branch warehouse.
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs.
• Maintain a neat appearance, including wearing a company uniform.
• Adhere to the operations process, including quality management system standards.
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners.
• Participate in business planning and professional development sessions.
• All other duties as assigned.

Skills

Customer service

Communication

Reading & writing English

Mathematical calculations

Unsupervised work

On-call shifts

DOT certification/physical

Loading/Lifting

Portal usage

Education

High School Diploma or equivalent

Tools

Company portal

Job description

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, delivery planning, and service requests. You will collaborate with operations and sales to ensure timely, accurate handling of life-saving medical equipment.

You will load, transport, and receive equipment, maintain a professional appearance in uniform, and follow DOT and company processes while communicating clearly with healthcare professionals.