Healthcare Equipment Customer Service Rep

US MED- EQUIP LLC; Town Park Estates (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service requests. The role involves loading and securing medical gear, driving company vehicles, and assisting with warehouse tasks in a fast-paced healthcare supply environment.

The ideal candidate will have a High School diploma, a valid driver’s license with a clean 3-year record, proficiency in English, the ability to lift heavy loads, and flexibility

Qualifications

• High School diploma or equivalent.
• Valid driver’s license with clean driving record for past 3 years.
• Able to read and write in English and perform basic math.
• Lift up to 75 lbs. and push/pull up to 150 lbs.
• Willingness to work multiple shifts, including on-call as needed.
• DOT certification/physical requirement or ability to obtain.

Responsibilities

• Load, secure, and transport life-saving medical equipment and supplies.
• Safely drive and maintain company vehicles.
• Assist with service, shipping, and receiving in the branch warehouse.
• Provide professional customer service to hospital contacts.
• Coordinate daily with local sales representatives and other team members on orders and deliveries.
• Participate in business planning and professional development sessions.
• Adhere to quality management system standards.

Skills

Customer service

Communication

English literacy

Shift flexibility

Team coordination

Education

High School Diploma

Tools

Company portal

Job description

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service requests. The role involves loading and securing medical gear, driving company vehicles, and assisting with warehouse tasks in a fast-paced healthcare supply environment.

The ideal candidate will have a High School diploma, a valid driver’s license with a clean 3-year record, proficiency in English, the ability to lift heavy loads, and flexibility