Healthcare Equipment Customer Support Specialist

US MED- EQUIP LLC; Smyrna (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and maintenance requests. You will work with operations and the sales team to ensure timely, accurate service.

The role includes loading and transporting equipment, warehouse duties, and communicating with clinicians and hospital staff. A valid CDL/ DOT certification may be required, and the position involves physical tasks and on-site collaboration.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license with a clean driving record for the past 3 years.
• Ability to read and write in English and perform math calculations.
• Ability to work unsupervised and deliver excellent customer service.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare institutions.
• Safely drive and maintain company vehicles.
• Service, ship, and receive equipment in the branch warehouse.
• Provide professional customer service to hospital contacts and coordinate with sales and operations.

Skills

Customer service

Communication skills

English proficiency

Team coordination

Multitasking

Math calculations

Unsupervised work

Reading/writing

Education

High School Diploma

Tools

Company portal

Job description

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and maintenance requests. You will work with operations and the sales team to ensure timely, accurate service.

The role includes loading and transporting equipment, warehouse duties, and communicating with clinicians and hospital staff. A valid CDL/ DOT certification may be required, and the position involves physical tasks and on-site collaboration.