Healthcare Equipment Customer Support Specialist

US Med-Equip; Delmont (PA); On-site; USD 34,000 - 52,000; Full time

Job summary

US Med-Equip is seeking a dedicated Customer Service Representative to support hospital partners by coordinating equipment orders and deliveries. You will interact with operations and sales to ensure excellent service and timely handling of life-saving medical equipment.

Responsibilities include loading and transporting equipment, using the company portal, and collaborating with the local sales team. Valid driver's license and the ability to pass a DOT physical are required, with potential

Qualifications

• High School Graduate or equivalent.
• Valid driver’s license and good driving record for the past 3 years.

Responsibilities

• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
• Safely drive and maintain company vehicles
• Help service, ship, and receive equipment in branch warehouse
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
• Maintain a neat appearance, including wearing a company uniform
• Adhere to the operations process, including quality management system standards
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
• Participate in business planning and professional development sessions
• All other duties as assigned

Skills

Excellent customer service

Use company portal

Multi-shift / on-call

English literacy & math

Independent work

Excellent communication

Lift 75 lbs / push 150 lbs

DOT certification/physical

Education

High School Diploma or equivalent

Job description

US Med-Equip is seeking a dedicated Customer Service Representative to support hospital partners by coordinating equipment orders and deliveries. You will interact with operations and sales to ensure excellent service and timely handling of life-saving medical equipment.

Responsibilities include loading and transporting equipment, using the company portal, and collaborating with the local sales team. Valid driver's license and the ability to pass a DOT physical are required, with potential