Healthcare Equipment Customer Service Specialist

US MED- EQUIP LLC; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service requests.

You will load and transport equipment, drive company vehicles, and collaborate with operations and sales to ensure timely, safe delivery. Strong English, math, and communication skills are essential, as is the ability to lift up to 75 lbs and push/pull 150 lbs.

Qualifications

• Excellent customer service for healthcare professionals.
• Ability to read, write English and perform math calculations.
• Strong communication and interpersonal skills.
• Ability to work unsupervised and on multiple shifts, including on-call.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare institutions.
• Safely drive and maintain company vehicles.
• Support service, shipping and receiving in branch warehouse.
• Coordinate with local sales and team on orders and deliveries.
• Maintain professional appearance and wear company uniform.
• Adhere to quality management system standards.

Skills

Customer service

Communication

Reading and writing English

Math calculations

Work unsupervised

DOT certification

Team coordination

Weight handling

Education

High School Diploma or equivalent

Tools

Company portal

Job description

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service requests.

You will load and transport equipment, drive company vehicles, and collaborate with operations and sales to ensure timely, safe delivery. Strong English, math, and communication skills are essential, as is the ability to lift up to 75 lbs and push/pull 150 lbs.