Healthcare Equipment Customer Support & Delivery Specialist

US Med-Equip; Tempe (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

US Med-Equip in Tempe, AZ is seeking a Customer Service Representative to support hospital partners and operations. You will load, transport, and deliver life-saving equipment, work closely with sales, and ensure timely order fulfillment while maintaining a professional appearance in our uniform.

The role requires a high school diploma, a valid driver's license with a clean record, and the ability to lift heavy equipment.

Qualifications

• Excellent customer service to healthcare professionals.
• Ability to use company portal to manage orders and deliveries.
• Reading and writing in English; basic math skills.
• Ability to work multiple shifts, including on-call as needed.
• Able to work unsupervised.
• Lift up to 75 lbs. and push/pull up to 150 lbs.
• DOT certification/physical required.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare institutions.
• Safely drive and maintain company vehicles.
• Help service, ship, and receive equipment in branch warehouse.
• Provide professional customer service to hospital contacts, addressing patient and equipment needs.
• Maintain a neat appearance and wear a company uniform.
• Adhere to operations processes and quality management standards.
• Coordinate daily with local sales representative and team on equipment orders and delivery.
• Participate in business planning and professional development sessions.
• All other duties as assigned.

Skills

Customer service

English fluency

Team coordination

Lift up to 75 lbs

DOT certification/physical

Valid driver?s license

Education

High School Diploma or equivalent

Job description

US Med-Equip in Tempe, AZ is seeking a Customer Service Representative to support hospital partners and operations. You will load, transport, and deliver life-saving equipment, work closely with sales, and ensure timely order fulfillment while maintaining a professional appearance in our uniform.

The role requires a high school diploma, a valid driver's license with a clean record, and the ability to lift heavy equipment.