PBX

METHODIST MANSFIELD MEDICAL CENTER; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Methodist Mansfield Medical Center in Dallas, TX is hiring for a Full-time PBX/Operator role. You will provide operator services, police dispatch, emergency system monitoring, and alert/code paging for physicians, visitors, and staff across campus.

This position requires the ability to stay calm under pressure, strong communication skills, and flexibility to work across campuses within the MHS system. 8-hour shifts, five days per week.

Qualifications

• 6 months of multi-line phone operation required.
• 6 months of communications experience in healthcare or hospital setting preferred.
• Ability to operate in a fast-paced environment and manage stress.

Responsibilities

• Answer and direct incoming calls and provide directory assistance.
• Dispatch appropriate personnel during emergencies using paging, radio, and notification tools.
• Maintain logs for police, engineering and staff as required.
• Monitor alarms such as code red, code blue, and fire/panic systems and respond per policy.
• Provide two-way radio dispatch services on campus and assist with safety communications.

Skills

Multi-line phone

Radio dispatching

Tools

Microsoft Office

Job description

## PBXApply: Dallas, Texas: Full time: Posted Yesterday: JR1000038978**Hours of Work :**8**Days Of Week :**5**Work Shift :****Job Description :**## Your Job: Provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff.## Supports the mission, vision, values and strategic goals of Methodist Health System. Your Job Requirements:* ## Able to handle stressful situations and make decisions in a timely manner* ## Able to organize work and work area with time constraints in a fast paced environment* ## Able to professionally and effectively communicate (orally and in writing).* ## Able to work flexible schedule at various campuses within the MHS system* ## Computer skills, operating systems not limited to Microsoft Office* ## Demonstrates adaptability and is able to flex schedule and perform other duties in the department as needed.* ## Demonstrates good customer service skills. Is able to listen and understand customer needs and follows up to assure that both parties are mutually satisfied with the service provided.* ## Demonstrates initiative, is a self starter* ## Work Experience: 6 months in multi-line phone operation and radio dispatching required; 6 months communications experience in healthcare or hospital setting preferred## Your Job Responsibilities:* ## Answer and direct incoming calls. Provide assistance and directory services.* ## Attend annual safety training and complete necessary safety training requirements.* ## Dispatch appropriate personnel in the event of emergency situations, alerts, group contact utilizing various contact means including paging, radio, and electronic notification tools.* ## Maintain activity logs for Police Department, engineering, and other staff as directed/required by position.* ## Monitor and react to alarms (i.e. code red, code blue, alert I/II, code EMRT). Monitor the fire system and panic alarm system and respond according to policy.* ## Provide dispatching services for MHS Police Department, engineering, and other staff utilizing two-way radio communication on campus.* ## z-Other duties as assigned.