Healthcare Data Support Specialist - CPC Processor I

Datavant Corporation; Knoxville (TN); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Datavant Corporation is seeking an entry‑level CPC Processor I in Knoxville, TN to provide customer support. You will handle information requests, document calls and inquiries, and maintain confidentiality within HIPAA guidelines.

A strong customer service mindset and solid computer skills are essential for success. The role requires an 8.5‑hour shift within 8:00 AM–9:00 PM ET, with training and collaboration in a fast-paced data environment.

Qualifications

• High school diploma or equivalent.
• Friendly, professional communication and customer service skills.
• Experience with a multi-line phone system; MS-Office proficiency; data entry experience.

Responsibilities

• Handle calls and inquiries with excellent service.
• Document interactions in company systems accurately.
• Maintain confidentiality and follow HIPAA guidelines.
• Adhere to policies and meet productivity/quality targets.

Skills

Customer service

Phone system

MS Office

Data entry

HIPAA compliance

Education

High school diploma or equivalent

Tools

Multi-line phone system

CRM software

Job description

Datavant Corporation is seeking an entry‑level CPC Processor I in Knoxville, TN to provide customer support. You will handle information requests, document calls and inquiries, and maintain confidentiality within HIPAA guidelines.

A strong customer service mindset and solid computer skills are essential for success. The role requires an 8.5‑hour shift within 8:00 AM–9:00 PM ET, with training and collaboration in a fast-paced data environment.