Healthcare Data Release Specialist

Datavant; Knoxville (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

Datavant is seeking an on-site Customer Service/Data Entry specialist in Knoxville, TN. You will answer calls, handle inquiries, and document details in our software systems, while upholding HIPAA privacy standards and confidentiality.

Strong MS-Office skills and experience with multi-line phone systems are required. You will work to maintain productivity, accuracy, and professional communication with customers and team members alike.

Qualifications

• High school diploma or equivalent from an accredited institute.
• Friendly, professional communication and strong customer service.
• Experience with a multi-line phone system and MS-Office.

Responsibilities

• Answer and conduct business on the telephone with high-quality customer service.
• Document calls, inquiries, and resolutions in company software systems.
• Maintain confidentiality and professional rapport with coworkers and management.
• Meet the department’s productivity and quality expectations.

Skills

Customer service

Multi-line phone system

MS Office

Data entry

Documentation

Education

High school diploma

Tools

MS Office

CRM software

Job description

Datavant is seeking an on-site Customer Service/Data Entry specialist in Knoxville, TN. You will answer calls, handle inquiries, and document details in our software systems, while upholding HIPAA privacy standards and confidentiality.

Strong MS-Office skills and experience with multi-line phone systems are required. You will work to maintain productivity, accuracy, and professional communication with customers and team members alike.