Healthcare CX Associate - Diabetic Devices (Onsite)

Career Fair Connection; Orem (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Company 401K match

Paid vacation

Job summary

Foundever in Orem, Utah, is hiring a Customer Service Representative to support a prominent healthcare brand specializing in diabetic equipment. You will assist callers with troubleshooting, answer inquiries, and educate customers about medical devices with empathy and clear communication.

The role requires living within commuting distance to the Orem site, willingness to work varied shifts, and compliance with background checks.

Qualifications

• High school diploma or equivalent is required.
• Must be at least 18 years old.
• Must be legally eligible to work in the US.
• Flexible to work evenings and weekends.
• Must pass a background check.

Responsibilities

• Assist callers with troubleshooting and inquiries.
• Educate customers about medical devices.
• Maintain empathetic, professional customer interactions.
• Document interactions and escalate issues when needed.

Skills

Verbal communication

Written communication

Multitasking

Empathy

Problem-Solving

Reliability

Education

High school diploma or equivalent

Job description

Foundever in Orem, Utah, is hiring a Customer Service Representative to support a prominent healthcare brand specializing in diabetic equipment. You will assist callers with troubleshooting, answer inquiries, and educate customers about medical devices with empathy and clear communication.

The role requires living within commuting distance to the Orem site, willingness to work varied shifts, and compliance with background checks.