Healthcare CX AI Solutions Account Executive

Zoom; Lansing (MI); Hybrid; USD 175,000 - 389,000; Full time

Job summary

Zoom is seeking an experienced CX Account Executive focused on Healthcare, to identify greenfield opportunities and drive transformative customer experience outcomes through consultative solution selling.

The role targets 250+ agent contact centers, builds a robust net-new pipeline, and delivers significant revenue growth while partnering with cross-functional teams to ensure successful delivery and measurable ROI.

Qualifications

• 8+ years in contact center and Agentic AI sales to Healthcare prospects.
• History of identifying and closing new business opportunities.
• Deep understanding of contact center technologies and market dynamics.
• Expertise in value-based selling methodologies and outcome-driven sales approaches.
• Strong proficiency with Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo.
• Experience in ABM strategies and enterprise prospecting.
• Ability to combine excellent communication skills and proven strategic thinking capabilities.

Responsibilities

• Prospect into greenfield accounts by targeting key lines of business and decision-making personas.
• Execute disciplined sales process, including value selling and MEDDPICC.
• Drive pipeline management and forecasting with discipline.
• Develop ROI-focused solutions addressing specific pain points and business objectives.
• Partner with cross-functional teams to ensure seamless solution delivery and customer success.
• Deliver executive-level presentations on value proposition and business impact.

Skills

Healthcare CX sales

Value-based selling

Account-based selling (ABM)

Forecasting & pipeline management

Executive communication

Tools

Salesforce

Clari

LinkedIn Sales Navigator

ZoomInfo

Job description

Zoom is seeking an experienced CX Account Executive focused on Healthcare, to identify greenfield opportunities and drive transformative customer experience outcomes through consultative solution selling.

The role targets 250+ agent contact centers, builds a robust net-new pipeline, and delivers significant revenue growth while partnering with cross-functional teams to ensure successful delivery and measurable ROI.