Healthcare Customer Support & Education Specialist

Lincare Holdings Inc.; Columbia (SC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Tuition reimbursement

Job summary

Lincare Holdings Inc. in Columbia, SC is seeking a Customer Service Specialist to respond to customer inquiries, resolve issues, and support physician-directed product/service needs.

You will handle inbound and outbound calls, educate customers on offerings, and document interactions in the system. Qualifications include a High School Diploma or GED, basic data entry, and the ability to meet location licensing requirements.

Qualifications

• Must have High School Diploma or GED or 0–3 months related experience
• Computer data entry required
• Must meet location-specific licensing requirements

Responsibilities

• Communicate with customers via inbound and outbound calls
• Assess needs for additional products or services
• Educate customers about products and services
• Document calls in the computerized record system
• Enter customer orders in the computerized system
• Verify and update demographic information in records

Skills

Document literacy

Effective communication

Employee training

Numerical calculations

Instruction adherence

Education

High School Diploma/GED

Tools

Computer entry

Job description

Lincare Holdings Inc. in Columbia, SC is seeking a Customer Service Specialist to respond to customer inquiries, resolve issues, and support physician-directed product/service needs.

You will handle inbound and outbound calls, educate customers on offerings, and document interactions in the system. Qualifications include a High School Diploma or GED, basic data entry, and the ability to meet location licensing requirements.